Data Connector losing connection

RenkuLab
1

I keep running into issues with my data connector. It’s connected to a dataset hosted by the ETH Research Collection, and I can access the data successfully after resuming a session. But often after a while of the session running, it seems to lose connection with the data connector, the directories become unavailable and i get the following error:

Error: ENOTCONN: socket is not connected, stat ‘/home/renku/work/[data-connector-name]’

Pausing and resuming the session usually let’s me get access to the data again, but that’s (a) rather time consuming, and (b) not a permanent solution

I initially suspected that the data connector is set up incorrectly, but then I would never be able to access the data, which isn’t the case.

Any ideas what could be going wrong here and how to fix it?

2

Dear @eboesch thanks for reaching out and I’m really sorry you are having trouble! We have indeed noticed an issue with the component that provides the data connectors to the sessions. We will be rolling out a more permanent fix in the next few weeks, but for now we will simply try to give it more resources and hopefully it will at least temporarily solve the problem. For that, we will need to do a short maintenance and will get in touch with you once it’s ready.

Best,

Rok