Can not start session

RenkuLab
1

I can not start any sessions in any projects.

Error 500

{“error”:{“code”:1500,“message”:“An unexpected error occurred”}}

Launching session Python Datascience - Jupyter

Preparing to start session

:white_check_mark: Loading session configuration

:cross_mark: Requesting session

I can not provide any logs as it crashes immediately. This is on Chromium Debian Trixie

2

Hi @tom-ch1 - sorry to hear you’re having trouble. The issue seems to be the webdav data connector that you added to the project - I believe the URL is formatted incorrectly. You should be able to use the format https://<server-name>/remote.php/webdav and then enter your username and password or token in the data connector form (we recommend generating a token that you can revoke later).

When you create the data connector, you should make sure to test the connection - in this case, did the connection test work?

3

Hi @rrrrrok , thanks for the quick response!

  • yes, the connection test worked, but still the session would not launch
  • I can confirm that when I unlinked the webdav data connector, launching a session works
  • The error seems to be connected to special characters in the url:
    • I have an eth alumni nextcloud storage. The files settings indicate the webdav path url as https://yourdomain/remote.php/dav/files/tom%40alumni.ethz.ch
    • Here are my tests results:
      • https://yourdomain/remote.php/dav/files/tom@alumni.ethz.ch works
      • https://yourdomain/remote.php/dav/files/tom%40alumni.ethz.ch doesn’t work
  • So it seems that a correctly encoded url does not work whereas a non-url-encoded url does work.

Thanks for the hint, I wouldn’t have found it :slight_smile:

1 Like
4

Ok glad you found a way to make it work! Thanks for reporting, we’ll investigate on our side why the test worked but the session launch failed.

5

We have identified the bug and once the fix lands, it should make it so that both %40 and @ work in this case.