Renko login auth failed (email has already been taken)

I am very new to renku and I just registered a new account at Renkulab. However, after I signed out and trying to sign in again, I got the error “sign-in failed because email has already been taken”. Then I tried to register with another email address, but then still got the same error. I think I may repeatedly conduct something wrong to cause this issue. May I ask how to solve this login issue? Thank you in advance!

Hi @chouaniu - not quite sure what happened, but I see three users registered under your name - I will send you a private message so we can resolve this.

hi @chouaniu,
when you tried registering a new user were you completely logged out from your other user(s) sessions? or have you used a private window?