# Pinned image available, but "Warning, a fallback image was used" **URL:** \ **Category:** RenkuLab\ **Created:** [4 April 2023 16:11 UTC](https://renku.discourse.group/t/pinned-image-available-but-warning-a-fallback-image-was-used/784 "2023-04-04T16:11:44Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![a\_user](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@a\_user](https://renku.discourse.group/u/a_user)\ **Post date:** [4 April 2023 16:11 UTC](https://renku.discourse.group/t/pinned-image-available-but-warning-a-fallback-image-was-used/784/1 "2023-04-04T16:11:44Z")
Hi all We’re currently trying to start sessions for a project with a pinned image. while the UI says the images is available starting a session will not properly work. The session has a yellow warning sign saying: > Docker Image pinned available > Image source: renku/renkulab-py:3.9-0.14.0 > Warning: a fallback image was used. > Is there an issue with the registry or session start with pinned images? @cramakri you should have access to the project already: [Reproducible Data Science | Open Research | Renku](https://renkulab.io/gitlab/landscape-modelling/2023/template) thanks in advance and cheers ---
**Author:** ![tolevski](https://yyz2.discourse-cdn.com/free1/user_avatar/renku.discourse.group/tolevski/32/137_2.png) [@tolevski](https://renku.discourse.group/u/tolevski)\ **Post date:** [5 April 2023 07:38 UTC](https://renku.discourse.group/t/pinned-image-available-but-warning-a-fallback-image-was-used/784/2 "2023-04-05T07:38:54Z")
@a_user what is the image that you have pinned? Is it `renku/renkulab-py:3.9-0.14.0` or something else? I do not have access to the project you link. ---
**Author:** ![cramakri](https://yyz2.discourse-cdn.com/free1/user_avatar/renku.discourse.group/cramakri/32/7_2.png) [@cramakri](https://renku.discourse.group/u/cramakri)\ **Post date:** [5 April 2023 08:29 UTC](https://renku.discourse.group/t/pinned-image-available-but-warning-a-fallback-image-was-used/784/3 "2023-04-05T08:29:19Z")
I have seen this problem. I think this is the situation you have: There is a project, `Project C`, which uses an image which comes from a different project, `Project T`. The user has access to `Project C` but not to `Project T`, so they are unable to retrieve the image necessary to start the session. The easiest solution would be to give users access to `Project T`. I hope this will fix the situation, but let us know if it does not. ---
**Author:** ![a\_user](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@a\_user](https://renku.discourse.group/u/a_user)\ **Post date:** [5 April 2023 09:48 UTC](https://renku.discourse.group/t/pinned-image-available-but-warning-a-fallback-image-was-used/784/4 "2023-04-05T09:48:03Z")
@tolevski I can invite you to the project, let me know which username I should use ( I think you have 4 on there xD ) @cramakri Thanks for your reply. No, that is currently not the case. I’m the owner of all these projects. The template project I have linked is providing the base image for the other project. The errors I have copied come from trying to start a session in the base project. ---
**Author:** ![tolevski](https://yyz2.discourse-cdn.com/free1/user_avatar/renku.discourse.group/tolevski/32/137_2.png) [@tolevski](https://renku.discourse.group/u/tolevski)\ **Post date:** [5 April 2023 12:51 UTC](https://renku.discourse.group/t/pinned-image-available-but-warning-a-fallback-image-was-used/784/5 "2023-04-05T12:51:15Z")
> @tolevski I can invite you to the project, let me know which username I should use ( I think you have 4 on there xD ) Yeah I use a few different accounts to test things out or to track down bugs. Please use `tasko.olevski@sdsc.ethz.ch`. ---
**Author:** ![a\_user](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@a\_user](https://renku.discourse.group/u/a_user)\ **Post date:** [5 April 2023 13:35 UTC](https://renku.discourse.group/t/pinned-image-available-but-warning-a-fallback-image-was-used/784/6 "2023-04-05T13:35:10Z")
@tolevski thanks, I invited you with that email address. ---
**Author:** ![tolevski](https://yyz2.discourse-cdn.com/free1/user_avatar/renku.discourse.group/tolevski/32/137_2.png) [@tolevski](https://renku.discourse.group/u/tolevski)\ **Post date:** [11 April 2023 08:24 UTC](https://renku.discourse.group/t/pinned-image-available-but-warning-a-fallback-image-was-used/784/7 "2023-04-11T08:24:27Z")
@a_user this is a bug on our end. Here is the issue for it: [Pinning an image does not set the image property in the payload to notebook service · Issue #2458 · SwissDataScienceCenter/renku-ui · GitHub](https://github.com/SwissDataScienceCenter/renku-ui/issues/2458) We are working on fixing it as soon as possible. Before a fix is rolled out, your only option is to “unpin” the image and let it be built on every commit. That way you can be sure that you have the image specific to your project. Hopefully this is acceptable as a temporary measure. ---
**Author:** ![a\_user](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@a\_user](https://renku.discourse.group/u/a_user)\ **Post date:** [10 August 2023 11:39 UTC](https://renku.discourse.group/t/pinned-image-available-but-warning-a-fallback-image-was-used/784/8 "2023-08-10T11:39:13Z")
Hi @tolevski thanks, and sorry for the long silence ; ) That week was a break in the lecture anyway, so the worked out in the end 👍